Technology Management
Increasing user productivity with system optimization and integration to deliver secure, stable, consistent operations.
System Design
Analyze user needs, determine system requirements, and create a blueprint to deliver reliable and scalable solutions:
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Architecture design and sustainment
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Interface design, development and support
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Large scale ETL data mapping and migration
Lifecycle Software Services
Develop, deploy, maintain, and retire secure software to maximize productivity and enable the delivery of citizen services:
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Agile software development
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Code validation, quality and testing
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Feature optimization and performance tuning
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User interface design and optimization
Cyber Security & Compliance
Protecting sensitive data, ensuring confidentiality, integrity and availability of information while mitigating cyber risk:
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Security assessments and remediation
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Information assurance
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Vulnerability scanning
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Risk Management Framework compliance
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Bi-directional system integration success rate for >7.2B messages annually
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Resolved incidents annually exceeding Service Level Agreement’s
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Faster software delivery using process engineering and automation
ITSM & Support Services
Maintain the availability, reliability and functionality of technology for the enterprise:
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IT service management processes
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ITSM system implementation and management
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Network configuration and management
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Technical support and resolution
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Technical writing